Built for the real complexity of warranty sales — intelligent enough for your agents, transparent enough for your customers, and powerful enough for your leadership team.
Alchemy understands the real needs of every person in your organization — and delivers on all of them without compromise.
A modern interface as natural as the phone in their pocket — designed to maximize income and eliminate friction that costs deals.
Reliability, accountability, and transparency in every interaction — from first call to last renewal.
CEO-grade reporting and actionable insights at every layer — in seconds, not days, with compliance built in before it costs you.
Agent view, leadership dashboard, and executive reports — 15 minutes flat.
Other CRMs store warranty data. Alchemy makes decisions with it — and that required engineering things from scratch that simply don't exist anywhere else.
Alchemy is the only CRM that intelligently recommends the best policy for each customer based on their vehicle, mileage, and usage profile. Agents close with confidence. Customers get the right coverage — every time.
Alchemy is the only warranty CRM with a real-time profit calculator built directly into the deal screen. See admin cost, retail markup, pad, net profit, and margin percentage update live as you build the deal. No spreadsheets. No guessing. Every deal's profitability is visible before you close it.
The only warranty CRM with a modern UI as intuitive as an iPhone or Android. Zero loading screens. Zero confusing menus buried three levels deep. Your team is up to speed in hours, not weeks.
Live demo. No slides. No fluff. Just the platform working in real time.
Every feature was built by people who've sat in the agent's chair, managed the call center, and run the P&L. No guesswork. Just what actually works.
Analyzes the customer's vehicle, mileage, and usage to surface the right coverage automatically. No guessing. No overselling. The best fit, every time.
Every aspect of your commission structure is configurable — DP/Term matrix, PIF detection, bonus structures, and real-time preview. Agents see exactly what they'll earn before they close. Built around your rules, not ours.
As fast and natural as the smartphone your agents already use. Color-coded status, one-click actions, zero loading screens. Agents love using it — and that changes everything.
7 built-in executive reports: Cash Flow, Unit Economics, Commission Liability, Cohort Retention, Lead Source ROI, Agent Profitability, Refund Reconciliation. Answers in seconds.
Real-time profit visibility built directly into the deal screen. Admin cost, retail markup, pad, net profit, and margin percentage update live as you build the deal. Managers see profitability before the deal closes — not after.
Real-time VIN checking at the point of sale with instant visual flag and hard system block. Stops double-refund situations before they become expensive problems.
Track which sales months perform and which don't. Spot underperforming cohorts 30–60 days early. Stop celebrating gross volume that's quietly planning to cancel.
When a deal hits a wall — pricing exception, policy limit, or special circumstance — the agent submits an override request in one click. It lands directly on the manager's desk in real time, with full deal context already attached. The manager approves, adjusts, or counters on the spot. No phone tag. No lost paperwork. No missed sales because a supervisor wasn't reachable. Override requests keep deals moving, managers in control, and every decision documented automatically.
Customer PII is encrypted at rest with AES-256 and in transit with TLS 1.3. Card data never touches Alchemy's servers — tokenized through PCI DSS Level 1 gateways. Automated audit logs track every access, every change, every login. Your customers' personal information is handled the way it should be.
Dashboard alerts in red/yellow/green. Automated checks for overdue refunds, high-cancel agents, and commission at risk. Alchemy prevents problems — it doesn't just report them after the fact.
Alchemy is built API-first, meaning your text message and email workflows can be fully automated and connected to the tools you already use. Trigger confirmations the moment a deal closes, send payment reminders on schedule, automate follow-up sequences without lifting a finger. Whether you're connecting to Twilio, SendGrid, or your own platform — the infrastructure is ready. Less manual outreach. More consistent customer communication. Zero dropped balls.
We'll walk through the platform based on your specific operation — not a generic pitch.
The tools your team uses every day were built before the iPhone existed. It's time to see what a purpose-built modern platform actually looks like.
We'll show you what you're missing — and make switching far easier than you'd expect.
Alchemy is purpose-built for the auto warranty and vehicle service contract space. If your operation runs on commission structures, agent metrics, and retention data — this is your platform.
Tell us about your business in 10 minutes. We'll give you an honest answer.
15 minutes. No slides. No generic pitch. A live walkthrough of the platform built specifically for your industry — and a straight conversation about whether it's the right fit.